At TRKKN, we are driven by the excitement of taking our client's data-driven businesses to new heights. As the leading European Google partner and reseller of Google Cloud & Google Marketing Platform, we act as a catalyst for cutting-edge digital marketing solutions. Our team is diverse, international, inspiring, and operates in a fast-growing digital & technological environment. This provides the ideal and dynamic work environment for individuals with a hunger for growth, responsibility, and the desire to shape their future. With Google in close proximity, the learning and development opportunities at TRKKN are limitless.

Who you can become with us…

You will gain insights into the Google Cloud & Marketing Platform and work with state-of-the-art tools and high-performing teams. As an Account Manager you will ensure customer satisfaction and foster business growth through strong account management and exceptional customer service.

Specifically you will be responsible for:

• Managing a portfolio of key accounts and build strong client relationships

• Ensuring successful execution of client projects, meeting deadlines and satisfying client needs

• Collaborating with cross-functional teams to provide solutions to customer challenges and ensure customer satisfaction

• Providing regular updates to clients on project progress and address any issues that arise

• Collecting and analyzing customer data to identify opportunities for improvement and increase customer satisfaction

• Keeping up to date with the latest industry trends to give our clients the best consulting experience
  
  

The person we are looking for…

• Has solid experience in account management in the tech and digital marketing industry

• Has a proven track record of success in delivering exceptional customer service and driving business growth

• Possesses excellent communication and interpersonal skills with the ability to build strong relationships with clients and stakeholders

• Has strong project management skills and the ability to effectively manage multiple projects and priorities

• Is highly detail-oriented with exceptional organizational skills

• Excels as a self-starter and is driven to continuously improve and exceed customer expectations

• Is an excellent communicator in fluent English (German is a plus)

Our benefits

We empower you to take responsibility right from the start and provide you with an environment for enormous growth potential within the company and beyond your initial role. We see you as an important part of our success story - We grow with you, you grow with us!

In addition, you can expect:

• Competitive salary

• Knowledge sharing & company events

• Personal development plan & leadership training

• Hybrid work model

• Choose your own device