At TRKKN, we are driven by the excitement of taking our client's data-driven businesses to new heights. As the leading European Google partner and reseller of Google Cloud & Google Marketing Platform, we act as a catalyst for cutting-edge digital marketing solutions. Our team is diverse, international, inspiring, and operates in a fast-growing digital & technological environment. This provides the ideal and dynamic work environment for individuals with a hunger for growth, responsibility, and the desire to shape their future. With Google in close proximity, the learning and development opportunities at TRKKN are limitless.

How will you make an impact? 

As the TRKKN UK Operations Director you will be responsible for supporting the TRKKN UK team, and in particular the Head of TRKKN UK, to operate effectively. It will be your responsibility to design and oversee: processes for effective and uniform business management, promotional material to support TRKKN new business, and monitoring project delivery to support income generation.

Tasks will include:

• Taking proactive responsibility for supporting consistent, standardised operations within TRKKN UK

• Working with TRKKN specialists to support project scoping, design, and delivery for client projects

• Design and/or ensure delivery of key processes within TRKKN UK to support new business management, financial compliance, and marketing

• Interact with TRKKN specialist teams as well as wider OMG specialists to understand TRKKN capabilities and positioning.

Responsibilities:

1. New business support:
   1. Working with relevant TRKKN specialists, develop project proposals including deliverables, timings, and costs. Ensure consistency between project proposals
   2. Generating reseller quotes, with adherence to pricing guidelines
2. Client project delivery oversight: Working with relevant TRKKN specialists, monitor progress of live projects vs plans and proactively work to resolve issues
   
   
3. Commercial administration
   1. Responsible for creating or maintaining documentation on commercial and contractual processes
   2. Responsible for ensuring contract creation / storage processes adhered
   3. Ensuring completion of monthly revenue reporting and forecasting tasks, and supporting HoT UK in reviewing commercial status
   4. Develop understanding of relevant TRKKN network processes and supporting UK alignment where required
4. Marketing
   1. Working with OMG Marketing & TRKKN UK to ensure regular output of thought leadership material (trade press, conferences, etc)
      
   2. Working with TRKKN UK specialists, be responsible for TRKKN UK case study creation
      
   3. Liaising with Product Marketing to ensure TRKKN offerings correctly represented in wider OMG materials
      
      
5. Product process development and documentation
   1. Creation of necessary documentation for any TRKKN UK products
      
   2. Aligning with TRKKN network on processes for briefing, overseeing, and delivering central product projects
      
6. Supporting localisation of central TRKKN collateral as required
   
   
7. Supporting TRKKN UK relationship with Google, with responsibility to monitor and proactively progress mutually agreed projects
   
8. Creation as required of any additional TRKKN UK documentation to support effective operation

The person we are looking for...

• Possesses in-depth knowledge of the digital marketing industry based on years of experience, as well as good awareness of the Google Marketing Platform (3+ years)

• Has a proven track record of working with the Google Marketing Platform and understanding its best practices and how to apply these to develop proposals for clients

• Has proven experience in project management and internal process document creation

• Is confident in interacting with clients and colleagues and have proven experience in client management

• Is self-motivated and proactive, experienced in taking on responsibility and keen to develop their career with TRKKN

• Possesses excellent communication skills

Our benefits

We empower you to take responsibility right from the start and provide you with an environment for enormous growth potential within the company and beyond initial role. We consider you an important part of our success story - We grow with you, you grow with us!

What else you can expect is:

• Competitive compensation
• Knowledge sharing & company events
• Personal development plan & leadership training
• Hybrid work model