At TRKKN, we are driven by the excitement of taking our client's data-driven businesses to new heights. As the leading European Google partner and reseller of Google Cloud & Google Marketing Platform, we act as a catalyst for cutting-edge digital marketing solutions. Our team is diverse, international, inspiring, and operates in a fast-growing digital & technological environment. This provides the ideal and dynamic work environment for individuals with a hunger for growth, responsibility, and the desire to shape their future. With Google in close proximity, the learning and development opportunities at TRKKN are limitless.
How will you make an impact?
As the TRKKN UK Operations Director you will be responsible for supporting the TRKKN UK team, and in particular the Head of TRKKN UK, to operate effectively. It will be your responsibility to design and oversee: processes for effective and uniform business management, promotional material to support TRKKN new business, and monitoring project delivery to support income generation.
Tasks will include:
Taking proactive responsibility for supporting consistent, standardised operations within TRKKN UK
Working with TRKKN specialists to support project scoping, design, and delivery for client projects
Design and/or ensure delivery of key processes within TRKKN UK to support new business management, financial compliance, and marketing
Interact with TRKKN specialist teams as well as wider OMG specialists to understand TRKKN capabilities and positioning.
New business support:
Working with relevant TRKKN specialists, develop project proposals including deliverables, timings, and costs. Ensure consistency between project proposals
Generating reseller quotes, with adherence to pricing guidelines
Client project delivery oversight: Working with relevant TRKKN specialists, monitor progress of live projects vs plans and proactively work to resolve issues
Responsible for creating or maintaining documentation on commercial and contractual processes
Responsible for ensuring contract creation / storage processes adhered
Ensuring completion of monthly revenue reporting and forecasting tasks, and supporting HoT UK in reviewing commercial status
Develop understanding of relevant TRKKN network processes and supporting UK alignment where required
Working with OMG Marketing & TRKKN UK to ensure regular output of thought leadership material (trade press, conferences, etc)
Working with TRKKN UK specialists, be responsible for TRKKN UK case study creation
Liaising with Product Marketing to ensure TRKKN offerings correctly represented in wider OMG materials
Product process development and documentation
Creation of necessary documentation for any TRKKN UK products
Aligning with TRKKN network on processes for briefing, overseeing, and delivering central product projects
Supporting localisation of central TRKKN collateral as required
Supporting TRKKN UK relationship with Google, with responsibility to monitor and proactively progress mutually agreed projects
Creation as required of any additional TRKKN UK documentation to support effective operation
The person we are looking for...
Possesses in-depth knowledge of the digital marketing industry based on years of experience, as well as good awareness of the Google Marketing Platform (3+ years)
Has a proven track record of working with the Google Marketing Platform and understanding its best practices and how to apply these to develop proposals for clients
Has proven experience in project management and internal process document creation
Is confident in interacting with clients and colleagues and have proven experience in client management
Is self-motivated and proactive, experienced in taking on responsibility and keen to develop their career with TRKKN
Possesses excellent communication skills
We empower you to take responsibility right from the start and provide you with an environment for enormous growth potential within the company and beyond initial role. We consider you an important part of our success story - We grow with you, you grow with us!