At TRKKN, we are driven by the excitement of taking our client's data-driven businesses to new heights. As the leading European Google partner and reseller of Google Cloud & Google Marketing Platform, we act as a catalyst for cutting-edge digital marketing solutions. Our team is diverse, international, inspiring, and operates in a fast-growing digital & technological environment. This provides the ideal and dynamic work environment for individuals with a hunger for growth, responsibility, and the desire to shape their future. With Google in close proximity, the learning and development opportunities at TRKKN are limitless.

With over 25 nationalities, 20+ languages, and 240+ Trakkies on board, we’re taking our business global, and our story doesn't end here!

Who you can become with us…

As Senior Account Manager Alpine (f/m/d) you will gain insights into the Google Cloud & Google Marketing Platform and work with state-of-the-art tools and high-performing teams. You will ensure customer satisfaction and foster business growth through strong account management and exceptional customer service.

Specifically you will be responsible for:

Customer support and consulting:

• You will be responsible for the holistic support and strategic consulting of our customers in Switzerland and Austria in the areas of marketing and cloud technology.

• Additionally, you will understand the needs of our customers and work with our specialist departments to develop customized solutions that are tailored to our customers' respective business objectives.

Project management:

• You will coordinate and support projects from proposal preparation to implementation.

• This also includes working closely with internal teams to ensure the success of the projects.

Reporting and controlling:

• Your tasks include regular reporting of customer projects and KPIs to management.

• You will monitor the performance of customer projects and ensure that targets are met.

The person we are looking for…

• Has solid experience in account management (2+ years) in the tech and digital marketing industry.

• Has a proven track record of success in delivering exceptional customer service and driving business growth.

• Possesses excellent communication and interpersonal skills with the ability to build strong relationships with clients and stakeholders.

• Has strong project management skills and the ability to effectively manage multiple projects and priorities.

• Is highly detail-oriented with exceptional organizational skills.

• Excels as a self-starter and is driven to continuously improve and exceed customer expectations.

• Is an excellent communicator in fluent English and German (min. C1), French is a plus.

• Is open to traveling to Zurich on a quarterly basis.

Our benefits

We empower you to take responsibility right from the start and provide you with an environment for enormous growth potential within the company and beyond your initial role. We see you as an important part of our success story - We grow with you, you grow with us!

In addition, you can expect:

• Competitive salary

• Knowledge sharing & company events

• Personal development plan & leadership training

• Hybrid work model

Do you identify with our DNA and want to gain more insights? We look forward to getting to know you! :)